Certificate Q&A 1. How long is the lead time? The lead time is normally 30 days. We can accelerate for emergency cases.
2. How long is the warranty period? Ecoographix guarantees 1 year of warranty for laser head and spare parts.
3. Is there any certification for your machine? Yes, all our machines have been certified by SGS and CE.
4. Do you have accompanying consumption products to make an easy purchase for some end users? Yes, we have qualified postpress machine at most favorable price. In addition,CTP machine, plate, blanket, ink, developer, processors are also in our business range.
5. What is your normal Payment term? Normally, 30% deposit, 70% before shipping, or LC at sight.
6. What are your main products? Generally, we manage two types of products: prepress equipment and consumables, post-press equipment and consumables. Our category is as below:
1. Prepress machines and consumables, including CTP machine, flexo CTP machine, ink, developer, processor, CTP/CTCP plate and blanket.
2. Postpress equipment, including die cutting machine, automatic punching machine, book binding machine, carton erecting machine, paper cone cup machine, automatic folder gluer.
7. Can you offer some successful installation for reference? Yes, we achieve great success in USA,Canada,Mexico,Colombia,Turkey,Hungary,South Africa, etc, with the great assisstance of our dealers. If you have any concern about the quality or service, you can contact them by your own.
8. What about the Installation and after-sales technician support? Our engineers are all can go to help the installation and provide the necessary training. The buyer should take the round air tickets and service charge and the local accommodation cost. Any problems or questions, we will be at your disposal 7x24 hours.
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